10DLC compliance record

Version: 2026-06-24

SMS Compliance for Aldea Services

This page documents how Aldea Services collects SMS consent, limits message purpose, handles opt-out and assistance keywords, uses Nextiva as an operational provider, and preserves privacy restrictions for mobile opt-in data.

Brand and contact

Brand: Aldea Services. Legal entity: Aldea Tax Services, Inc. (dba Aldea Services).

Contact: 333 W. San Carlos Street, Suite 600, San Jose, CA 95110 · (866) 426-0198 · info@aldea-services.com.

SMS consent collection

Aldea Services collects SMS consent through website forms and, when applicable, documented verbal or in-person consent after the same disclosure is presented.

Providing a telephone number does not enroll a user in SMS messaging. Website users must affirmatively check a separate SMS consent checkbox before any opt-in is recorded.

Users who do not check the SMS checkbox are not enrolled in SMS messaging. No keyword opt-in is used for this campaign.

Approved SMS disclosure

The approved opt-in disclosure appears below exactly as used for consent evidence. It remains in English for 10DLC review and audit consistency.

Permitted message purpose

Messages may include appointment reminders, service status updates, account notices, notifications that a secure document request is available through the Aldea Services client portal, and requested service follow-up.

SMS messages must not request that clients reply with Social Security numbers, ITINs, W-2s, tax documents, bank information, or other sensitive documents.

Opt-out and assistance

Reply STOP to opt out of further messaging. Reply HELP to request assistance.

STOP and HELP keyword handling is managed through Nextiva, and Aldea Services honors opt-outs before campaigns.

Privacy and terms restrictions

Mobile opt-in data and SMS consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Aldea Services may provide this information to service providers, such as Nextiva, solely to operate the messaging program and subject to confidentiality and use restrictions.

Official approved opt-in disclosure

By checking this box, I agree to receive recurring SMS messages from Aldea Services at the number provided regarding appointment reminders, service status updates, account notices, notifications that a secure document request is available through the Aldea Services client portal, and follow-up about my request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See the SMS Terms and Privacy Policy.

Contact

333 W. San Carlos Street, Suite 600, San Jose, CA 95110 · (866) 426-0198 · info@aldea-services.com